Returns & Exchanges

Returns & Exchanges

We want you to be completely satisfied with your purchase from Trendorio Shop. If you're not happy with your order, we're here to help.

Return Policy

30-Day Return Window
You have 30 days from the delivery date to return most items for a full refund or exchange.

Condition Requirements

  • Items must be unused, unworn, and in original condition

  • All original tags and labels must be attached

  • Items must be in original packaging

  • Proof of purchase required

How to Return an Item

Step 1: Request Return

Contact our customer service team at support@trendorioshop.com or through your account dashboard to initiate your return.

Step 2: Package Your Item

  • Use the original packaging if possible

  • Include the original receipt or order confirmation

  • Securely package to prevent damage during transit

Step 3: Ship Your Return

We'll provide you with a return shipping label and instructions. Most returns are processed within 5-7 business days after we receive your package.

Exchange Policy

Quick Exchanges
Prefer a different size or color? We make exchanges easy:

  • Size exchanges available within 30 days

  • Color exchanges subject to availability

  • No additional shipping fees for exchanges

Non-Returnable Items

The following items cannot be returned:

  • Opened software and digital products

  • Personal care items (for hygiene reasons)

  • Custom-made or personalized products

  • Gift cards

  • Final sale items (clearly marked at purchase)

Refund Information

Processing Time

  • Refunds processed within 3-5 business days after we receive your return

  • Your bank may take additional 5-10 business days to post the refund

Refund Method

  • Refunds issued to original payment method

  • Shipping costs are non-refundable

  • Sale items refunded at purchase price

Return Shipping Costs

Free Returns
We offer free return shipping on all full-priced items.

Sale Items
Customers are responsible for return shipping costs on sale items unless the return is due to our error.

International Returns

Additional Information

  • International customers responsible for return shipping costs

  • Customs duties and taxes non-refundable

  • Please mark package as "Returned Goods" to avoid customs charges

Damaged or Defective Items

Received a damaged or defective product? Contact us within 48 hours of delivery at support@trendorioshop.com and we'll arrange a free replacement or return.

Need Help?

Contact Our Support Team
Email: support@trendorioshop.com
Phone: +356 9905 400
Hours: Monday-Friday, 9AM-6PM EST

We're committed to making your return experience as smooth as possible. Thank you for shopping with Trendorio!

TrendorioShop Customer Service Team